Unified Mall Management Solution

Pioneering The Future of Malls

Nebulae is a comprehensive and scalable solution tailored for malls and event of all sizes, designed to provide all-encompassing management features and build a customer centric model for your business.

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Nebulae is Tailored for

Shopping Mall Owner

Property Developer

F&B Chain

Retail Chain

Large Scale Event Organizer

MALL MANAGEMENT MADE EASY

More than just a management portal. It is a full-suite customer centric solution tailored for owners to re-define the role of shopping malls.

Connected Smart Mall and Food Court

Centralised POS & Kiosk to follow sales trend anytime, anywhere

Custom built app integrated with all mall information and features

Aggregate orders from multiple retailers for a single digital payment checkout

Empower retail experience with pay Buy Now Pay Later in Mall

Real time video analytics to count traffic and duration of stay

Unlock Consumer Insights

Directly capture customer information through POS, Kiosk, Ordering Platform
Access in-depth consumer insights including profiling & segmentation, product popularity, etc.
Integrate data from different network locations to achieve more accurate analytics
Detailed financial report integrated with multiple accounting and ERP platforms
Intuitive real-time data dashboard for management to make instant decision

Personalised Customer Experience

Achieve personalised marketing and promotional campaigns backed by data intelligence
O2O Instant Membership Onboarding and Referral Program
Automatically earn points and rewards from online or offline purchases
Fully customisable member tiering and VIP system

Boost Sales and Traffic

Omnichannel marketing to consistently engage with customers
Increase sales with membership discount offer and digital coupons
Proximity marketing and chatbots to create engagement and boost return visits
Merge online and offline retail experience with Buy Online, Pickup In Store
Manage multiple aspects of event and booking on one platform and increase attendance with integrated omnichannel marketing

World-Class Data Security

Secure privacy data and applications by the world-class comprehensive security and compliance controls
Supports security standards and compliance certifications, including PCI-DSS, HIPAA/HITECH, FedRAMP, GDPR, FIPS 140-2, and NIST 800-171
Data are protected with encryption and key management , with 24/7 threat detection monitoring
Self-service portal for on-demand access to compliance reports and audit log
One Time Password (OTP) security on mobile app to prevent access breaches

Paul Lafayet

"Nebulae handled our POS implementation and loyalty system development, which helped us grow from a petite stores to 15 retail boutiques, a central kitchen, and a headquarter in Hong Kong"

Paul Lafayet

"Nebulae handled our POS implementation and loyalty system development, which helped us grow from a petite stores to 15 retail boutiques, a central kitchen, and a headquarter in Hong Kong"

Learn from our best articles

Top 3 attributes of a good loyalty management system that is right for your business

Loyalty management system is crucial for businesses that wants to encourage repeat business and build a loyalty customer based.

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Congratulations to Paul Lafayet for launching the membership program!

We proudly developed the Paul Lafayet membership WebApp that full integrates with their app...

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The revitalised Central Market opened today!

We are proud to be involved in the project to create a streamlined loyalty management process and seamless shopping experience...

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